AI-Powered Review Management

Respond to every review in seconds, not hours

Handled pulls your Google and Facebook reviews into one dashboard, then AI drafts each reply in your brand voice and your customer's language. Save 30 to 60 minutes every day.

Free to sign up. See every review in one place, no credit card required.

Now open to Malta businesses
M
Maria C.2 hours agoGoogle

Servizz eċċellenti u ikel tajjeb ħafna. Grazzi!

AI Draft: review before sending

Grazzi ħafna, Maria! Ferħanin ħafna li ħadt gost bl-ikel u s-servizz tagħna. Narawk dalwaqt!

Publish replyEdit draft

Illustrative preview

Features

Everything you need to manage your reviews

Stop juggling multiple platforms. Handled brings everything together with the power of AI.

All Reviews, One Dashboard

Pull reviews from Google and Facebook into a single unified feed. No more switching between tabs.

AI-Powered Responses

Generate on-brand reply drafts in seconds. Edit, approve, and publish with a single click.

Replies in Any Language

Reviews in Maltese, Italian, or English? The AI drafts every reply in your customer's own language.

Track Your Reputation

Monitor ratings, sentiment trends, response rates, and a 4-week rating forecast across platforms.

Collect More Reviews

Share magic links and printable QR codes that take happy customers straight to your review page.

Show Off Your Best Reviews

Embed your top reviews on your website with lightweight widgets. Social proof on autopilot.

Built for Malta

Your customers write in three languages. So does your AI.

Handled detects the language of every review and drafts the reply to match, right down to the tone and formality.

Maltese review

Servizz eċċellenti u ikel tajjeb ħafna. Grazzi!- Maria

AI reply

Grazzi ħafna, Maria! Ferħanin ħafna li ħadt gost bl-ikel u s-servizz tagħna. Narawk dalwaqt!

Italian review

Cena fantastica, personale gentilissimo. Torneremo di sicuro!- Marco

AI reply

Grazie mille, Marco! Siamo felici che la serata vi sia piaciuta. Vi aspettiamo presto!

English review

Great pasta and a lovely terrace, but service was a bit slow.- Sarah

AI reply

Thanks so much, Sarah! Delighted you enjoyed the pasta and the terrace. We hear you on the wait and we're adding staff on busy evenings.

How It Works

Up and running in minutes

Three simple steps to transform how you handle customer reviews.

1

Connect your platforms

Link your Google and Facebook business profiles in under two minutes.

2

Review AI-drafted responses

Our AI reads every review and crafts a response matching your brand voice.

3

Publish & track results

Approve, edit, and publish. Watch your ratings and response rates climb.

Pricing

Start free. Upgrade when you're ready to reply.

See every review free, forever. Paid plans unlock AI replies, publishing, and review collection.

Free

€0/mo
  • Connect Google & Facebook
  • All reviews in one feed
  • Sentiment analytics & trends
  • Weekly digest email
Most Popular

Solo Location

49/mo
  • 1 business location
  • Google, Yelp & Facebook reviews
  • AI-powered response drafts
  • Sentiment analytics
  • Weekly digest email

Multi Location

119/mo
  • Up to 3 business locations
  • Everything in Solo
  • Priority email support

Agency

199/mo
  • Up to 10 business locations
  • Everything in Multi
  • VIP support, direct line to the founder

Cancel anytime. Billed monthly in EUR.

FAQ

Questions, answered

Is Handled really free?

Yes. The free plan lets you connect Google and Facebook, see every review in one feed, and track your analytics, forever. Paid plans unlock AI-drafted replies, one-click publishing, review collection links, and website widgets.

Do I need a credit card to sign up?

No. Sign up with just an email, connect your platforms, and see all your reviews in one place. Upgrade only if and when you want the AI to start drafting replies.

Which review platforms do you support?

Google Business Profile and Facebook Recommendations, with Yelp available as read-only. TripAdvisor is next on our roadmap.

Will the AI post replies without my approval?

No. Every reply is a draft that you review, edit, and approve before it goes anywhere. Note that Google also runs its own brief moderation on all review replies before they appear publicly.

What languages can it reply in?

The AI drafts every reply in the language the customer wrote in, including English, Maltese, and Italian, and matches their tone and formality.

Can I cancel anytime?

Yes. Cancel in one click from your billing page. You keep access until the end of your billing period, and your free account keeps working after that.

Ready to take control of your reviews?

See every review in one place and save hours every week with AI-powered replies. Free to sign up.

No credit card required. Set up in under 5 minutes.